Traylor Furniture at 221 West Moore Avenue, Terrell, Texas.

My wife and I had purchased a mattress from another store that we didn't like and made arrangements to return it. We purchased a mattress from Traylor Furniture and asked if they could deliver it on the date we were to return the other mattress. The time line to do that wasn't going to work but they said they would try. A few days later they informed us that they made arrangements to accommodate us. However, on the day before the scheduled delivery they called informing us that the wrong mattress was delivered to them and said they were trying to get it right - with one day to do so. It usually takes two weeks or more out to schedule a delivery. On the day our old mattress was picked up Traylor Furniture called and said the mattress was on its way and they would bring it as soon as it arrived at their dock. They made it just before they were to close. I don't know what magic they worked in order to get all of that done for us but it is a great example of a business that really cares about their customers - it is called quality customer service. The staff at Traylor Furniture is awesome - the best. Our most sincere thanks to them. What they did for us is something we will never forget. I am not sure that any big city furniture store would have cared that much.